We are a deli-café kiosk chain committed to Helping Working People Power Through the Day with Great Food at Great Value. Founded and operated by Working People, we currently have 8 delis in offices around Klang Valley. We use only 100% Specialty Arabica Coffee roasted in Brisbane and make all our gourmet sandwiches, salad & pasta fresh on site, but sell them at super reasonable price because of our unique operating model.
WHY JOIN US
• Grow with a Fun & Fast Growing Company
• Opportunity to Develop Broad Business and F&B Skill set
• Be Part of a Small Group of Passionate Pioneers
WHAT'S THIS JOB ABOUT
Work@holic Junior Outlet Manager (JOM!) is the first level of management at Work@holic and forms the foundation for future managerial progression. In this role, you will be leading a team of passionate Work@holic Crew(s) to deliver top class customer service while delivering quality food & beverage. Some of your responsibilities include:
Ensure Work@holic Crew treat customer in polite manner & upsell as appropriate
Responding & managing customer complaints
Ensuring sufficient stock for day to day operation via planning & ordering from business partners
Lead the team to arrange monthly stock count with the crew
Ensuring cleanliness of the work area by ensuring daily/weekly cleaning completed
Communicate with district manager to resolve sales/operational issues
Schedule team’s timetable fairly & optimally while dedicating work among team members according to workstations
Help reportee succeed by managing and training and providing them with feedback
Ensuring baking and food production according to schedule and quality
Ensure complete pastry/ sandwich display
Ensure team understand Product Knowledge
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Able to ensure proper opening, closing, shift handover among crews while proper management of petty cash flow & outlet cash bank in
Co-ordinating with the Headquarters on promotional events and other marketing related events
Maintains safe and healthy work environment by following organization standards and sanitation regulations
WHAT DOES IT TAKE TO JOIN US
At least 1 year working experience in the Food & Beverage / Hospitality / Tourism industry.
Experience in overseeing outlet(s), cost & budget planning.
Experience in baking is a plus
Able to handcraft coffee (basic) using espresso machine
Must be able to communicate well in English
Right Attitude (https://www.workaholic.my/corevalue)
Must be Malaysian & possess own transport
Work Full Time (5 days a week) 6am - 4pm or 9am – 7pm
DO I GET PAID WITH PEANUTS?
RM2,200 – RM2,500 (Inclusive of Performance Bonus)